Friedmans Appliance at 2304 Monument Boulevard, Pleasant Hill, CA 94523

Contacts

Address:
2304 Monument Boulevard, Pleasant Hill, CA 94523
Get directions

Phone number:
+1 925-602-1360

Website:
friedmansappliance.com

Categories:
Establishment   Home goods store  

Suggest update

Reviews

• Marc David
  ★ ★ ★ ☆ ☆
  Great place to seek out what's new, what you like and sort of "test drive" appliances. But once you leave you feel like you were at a used car lot. Prices are competitive even with online dealers. Good selection but they only carry certain brands. I felt like once the sale was made, I was chopped liver. Funny enough, I've purchased before and I purchased again. Apparently the appliance and the price were more of concern than how I felt once the transaction was over. It's not a bad place to start and the prices aren't out of line with Sears or Amazon.
• jim krochka
  ★ ☆ ☆ ☆ ☆
  I hate taking the time to write a review but this is necessary. Although Friedman's has a nice showroom the customer service is ghastly. We ordered and paid for an oven and dishwasher in December, 2016. We were told we would have them by Christmas. The oven was delayed and I called in January and February but was told to stop calling because they would call me. In May (yes May) my wife and I went in and were told that they tried to call us on 3/3 and 3/9 but got no response so the oven was sent back ( remember we already paid for both items). I proved with my phone bill that I received no calls from them. Further, they had my wife's number and my email but we received no contact. We were told that we would get the items soon and a guy named Daryl said we would get a $250 credit toward the $350 installation - not much but ok. The oven and dishwasher were installed but I have now left Daryl 3 voice messages regarding the $250 with no response. I hate spending time on this but I will definitely be looking into other options to get Friedman's to be held responsible for their actions.

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